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Joyful Learning Program Agreement

Yingjie Fei

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Joyful Learning Program Agreement

Joyful Learning Program Agreement -


Child's Name Birth Date
Program 1 Period
Program 2 Period
Program 3 Period

If you bought courses for more kids:

Child's Name Birth Date
Program 1 Period
Program 2 Period
Program 3 Period

Child's Name Birth Date
Program 1 Period
Program 2 Period
Program 3 Period

Guardian's Name Email Address
Cell Phone

The following authorization is between (herein called the Family) and Joyful Learning Center Ltd.

PHOTOGRAPH PERMISSION:

I am willing to allow my child to be photographed or videotaped which may be used on the Joyful Learning Center public website, in print, electronic media and/or community newspapers for the promotion of programs and services.

Bullying

  • Defined as unwanted, aggressive behavior that involves a real or perceived power imbalance. The behavior is repeated, or has the potential to be repeated, over time.
  • Our staff will ensure a bully-free environment. Joyful Learning Center slides a zero-tolerance policy for any and all forms of bullying. This also extends to any cyber-bullying that is brought to the attention of staff.
  • The parents of students who are engaging in bullying will be informed. In extreme situations, the staff may make arrangements for the students to be sent home for that day or dismissed from the class without a refund.

Language

  • Swearing and the use of distasteful words in speech or songs is unacceptable at Joyful Learning Center. The use of obscenities and swearing is not allowed by anyone visiting Joyful Learning Center.
  • The parents of students repeatedly using bad language will be informed if requests for restraint are ignored. In extreme situations, the staff may make arrangements for the students to be sent home for the day or dismissed from the class without a refund.

Discipline

Procedure for Discipline:

  • Staff will redirect the students to more appropriate behavior
  • If inappropriate behavior continues, the students will be reminded of the rules and expectations and the students will be asked to decide on action steps to correct his/her behavior (if they cannot decide on steps on their own a staff member will assist)
  • If a child's behavior still does not meet expectations, he/she will be directed to the staff.
  • If inappropriate behavior continues, the parents/guardian of the students will be contacted and notified of the behavior incident. Depending on the behavior parents may be asked to pick their child up from the center. You will be asked to provide strategies for controlling the behavior.
  • If strategies do not help in the matter as a final action step the students may be dismissed from the program without a refund.
  • Due to the safety concern, the students who have class in Joyful Kidsland, are not permitted playing in our indoor playground
  • For safe reason, we encourage you pick your kids up on time after the class. We will provide 10 minutes buffer time looking after your kids. If it's more than 10 minutes, we will charge 10CAD per 30 minutes for late pick up.


Signature of parent/guardian

Refund policy

All the refund will be charged the Credit Card Processing Fee, if you paid via Credit Card.

All programs are eligible for a refund up to 30 days prior to the program's start date listed in the programs registration. And the Administrative fee, $100, will be charged.

All the medical related requests for refunds must be made in writing to us at: learning@joyfulkidsland.com and must be supported with proper medical documentation in 5 business days since the 1st absent class. Fees will be refunded on a prorated basis (after charging $100 Administrative fee) and only with a medical note by doctor.

In order to offering quality programs, we are monitoring the registration levels for each program. Some programs may be cancelled due to insufficient registrants. Tuition fee will be fully refunded to registrants.

Other than that our Tuition fee is non – refundable.

For those who are eligible for the refund, if you have prepaid the tuition, the total hours billed at the discounted hourly rate will be recalculated at the standard hourly rate for the refund.

If we are facing an extreme weather, we will postpone our course(s) (not suitable for After School Program) to the next class(s) date(s)


Signature of parent/guardian

CONFIDENTIALITY AGREEMENT

Information regarding children, parents, staff or volunteers shall be respected and handled confidentially. All information concerning children, parents, staff or volunteers shall be confidential and shall not be disclosed to or discussed with anyone other than those authorized to receive such information, unless disclosure is authorized by law. Failure to abide by this agreement could result in termination. This applies to children, parents, staff or volunteers. I confirm that I have read, understood and will, comply with the above directive on Confidentiality.


Signature of parent/guardian

Signed by: Yingjie Fei

Signed on: October 25, 2026

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Joyful Learning Program Agreement

Yingjie Fei

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